Miércoles, 7 de abril de 2021, de 06.00 a 07.00 hs Horario de Ohio (US)
Webinar en español
Manufacturers in 2021 are facing a unique set of challenges -- from supporting complex production lines while minimizing site visits, rising operational costs, and a widening employee knowledge gap. Visual Assistance is emerging as a key technology enabling manufacturers to transform their service and maximize ROI over time - from remote AR assistance through automating repetitive tasks and achieving full self-service powered by Computer Vision AI.
ABB - the world’s leading robotics manufacturer, started its visual transformation journey by implementing Visual Assistance to enable remote resolutions, cut costs, and differentiate its business through superior customer service.
Join the webinar, with guest speakers Per Ulrik Eriksson - Global Service Manager at ABB, Rob Breedon - Field Service Manager at ABB, and Tim Owen – VP Sales at TechSee, to discover how ABB significantly improved the way they resolve customer issues by implementing Visual Assistance.
In this webinar, ABB will share insights into how visual assistance enabled them to:
Support onsite staff to resolve issues, increasing remote resolution rates
Empower engineers, increase first-time fix rates, and reduce machine downtime
Embed eco-friendly and sustainable practices across the business value chain
