Uncertainty is an understatement in the world of supply chain. The sharing of ideas has never been more important, leaning from peers has never been more critical.
As such, Reuters Events and Slync.io host an exclusive virtual Workshop: Reduce Touch Points to Enhance Customer Satisfaction (In Partnership with Slync.io).
55% of logistics operations still depend upon manual processes and a high-degree of human interaction. Fragmented systems and processes, reduce service levels, impact productivity and customer satisfaction in an already competitive environment.
This interactive discussion seeks to explore common challenges in global logistics and the ways in which businesses are quickly adapting their operations and workflows to reduce manual touch-points and enhance customer satisfaction.
Pros and cons of system replacement or augmentation existing software investments through tighter integration and digitalization to maximise value
Manage employee productivity and enhance customer experience through targeted automation of manual tasks such as data entry
Intelligent deployment of automation to avoid “data overload” by prioritizing information and activities to more efficiently and cost-effectively allocate resources
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