Webinar • CMS (Content Management System): Wordpress • TODOS

Optimize your customer service with Doxis4 ECMAgéndalo en tu calendario habitual ¡en tu horario!

Customers come first
Martes, 21 de abril de 2020, de 05.00 a 05.30 hs Horario de Ohio (US)
Webinar en inglés

How quickly does your company respond to customer inquiries? Today, customers expect a response within 24 hours.

You can achieve this with automated processes that, for example, quickly get customer inquiries to the right employees.

But what if a process requires different processing steps and other departments? In this webinar we will show you how to automate processes with Doxis4 and how to make them customer-oriented.

If you need the right information about a customer promptly for all service processes, then you’ll need a 360-degree view of your customer and the relationship.

Agenda
  • 05:00 - 05:30 hs
    Habla el experto por John Juerss, de SER-Group International
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Sponsors
  • Optimize your customer service with Doxis4 ECM



Ponentes de este webinar
International Sales Consultant en SER-Group International
My name is John and I have lived and breathed content for over 20 years! Currently I am a Pre-Sales Consultant for SER Solutions International.

From the earliest days of web content management through to the latest machine learning and artificial intelligence capabilities of enterprise content management platforms, I have been involved in all aspects of consultancy, software development, pre-sales, marketing, sales enablement and partner management. A techie at heart but with a head for business, value engineering and solutions design, I relish the opportunity to share with you the advanced capabilities of SER Doxis4!
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