Webinar • Brightalk: The Content Wrangler

Destroy Enterprise Knowledge Chaos for Hallucination-Free GenAIAgéndalo en tu calendario habitual ¡en tu horario!

Martes, 19 de mayo de 2026, de 11.00 a 12.00 hs Horario de Ohio (US)
Webinar en inglés

Find out about the hidden drivers of AI hallucinations and learn to take control of your enterprise knowledge ecosystem. Join Jason Kaufman, CEO & Co-Founder of Zaon Labs, as he reveals why documentation — not just model tuning — holds the key to trustworthy generative AI. Explore how incomplete, conflicting, or outdated technical content forces AI systems to fabricate answers, propagate obsolete workflows, and confuse end-users. Learn practical methods for identifying documentation gaps, harmonizing information across platforms like SharePoint and wikis, and establishing update cycles that keep your knowledge base current and reliable. Gain actionable insights into the critical role you play as a technical communicator in preventing costly AI errors. Walk away empowered with strategies to strengthen your documentation practices and directly improve AI reliability within your organization. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This educational web presentation is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.

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