Webinar • Voice Biometrics: Opus Research

From Vision to Reality: Implementing Voice AI Agents for CXAgéndalo en tu calendario habitual ¡en tu horario!

Jueves, 29 de mayo de 2025, de 07.00 a 08.00 hs Horario de California (US)
Webinar en inglés

State of Voice AI Webinar Series | 2025 According to the 2025 State of Voice AI Report, 52% of organizations see customer service automation as voice AI’s most transformative use case, yet only 15% are actively developing voice AI Agents, revealing a significant opportunity gap. Our first webinar established where companies are investing; now we explore how forward-thinking organizations are approaching implementation and leveraging more sophisticated agentic capabilities to deliver better customer experiences.  Join Opus Research, Cognigy, and Deepgram as we unpack trends and observations around customer deployment expectations, expected ROI of voice AI adoption, and ways companies are tailoring voice AI to specific industry needs. Key Takeaways: • Why customer service is the most transformative use case for voice AI • How agentic AI is reshaping customer expectations for voice interactions  • Strategies for addressing barriers to voice AI agent development

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