How AI and Text Analysis Tech are Driving the Cracker Barrel Digital Experience (APAC) - 29 de octubre de 2024 - TecnoWebinars.com

First presented at Forrester CX NA 2024, Alchemer brings you the story of how AI and cutting-edge text analysis technology are driving the Cracker Barrel digital experience. Lauren Lovelady, Manager of UX Strategy with Cracker Barrel, gives Alchemer the details when it comes to the importance of feedback collection, how the restaurant is bringing in a new generation of digital guests, and how AI-powered open text analysis (OTA) is driving the future of the digital experience. All registrants will receive an email after the event to watch on-demand.