Maximizing ROI in Service and Support through Continuous Improvement - 16 de enero de 2025 - TecnoWebinars.com

Service and support organizations are under constant pressure to do more with less. In this webcast, Jeff Rumburg will present a simple yet compelling methodology for calculating the ROI of IT Service Management, provide case studies from two FORTUNE 100 companies that adopted an ROI methodology to justify their ITSM initiatives, and share benchmarking data that objectively demonstrates the relationship between ROI and ITSM maturity.