An AI agent takes an unauthorized action. A synthetic voice delivers what appears to be an executive instruction. An AI recommendation influences a critical operational decision, and the consequences begin to spread. Who has the authority to intervene? Who owns the response? And when does an incident become an enterprise-level crisis?
Jennifer Raiford brings her perspective as CISO, Chief Digital Trust & Risk Officer, and CEO of Globe-Sec Advisory & Defense to the leadership decisions that need to be made when AI is involved in a crisis. In this session, she shares a practical scenario and examines how security, legal, operations, communications and executive leadership can establish a clear chain of command, contain harm, preserve evidence and communicate while the facts remain uncertain.
Attendees will explore how to connect technical incident response with executive crisis management, maintain meaningful human oversight and establish the conditions for safely restoring AI-enabled operations. The main question is this: when AI acts, can your organization demonstrate who authorized it, who can stop it and who decides what happens next?
Key Takeaways
– Establish decision rights for pausing, restricting, overriding and restoring AI systems.
– Define escalation triggers that connect incident responders with executive crisis leadership.
– Preserve evidence of AI actions, permissions and human decisions to support investigation.
– Coordinate communications around verified facts, uncertainty and stakeholder impact.
– Apply a practical chain-of-command checklist in an AI incident tabletop exercise.
Ponentes: Jennifer Raiford, CEO & CISO | Enigma Protocol