Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are obstacles to understanding that feedback, and to making it valuable to your business. AI-powered text analysis helps feedback professionals act on unstructured feedback at scale: --Bring together all your open text to understand how your customers really think and feel—in their own words --Turn qualitative feedback data into trackable, actionable insights with summaries of themes and sentiment --Analyze and act on open text feedback faster than ever, at unheard-of scale, so you can track—and show off—your impact CX has changed a lot in recent years; this webinar will help you keep up with evolving technology. Join this short webinar to begin rethinking your entire feedback program with text analysis and other cutting-edge technologies.
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