How AI & Personalization Are Transforming the Banking Experience - 26 de septiembre de 2024 - TecnoWebinars.com

The relationship between banks and their customers is evolving rapidly. Customers are looking for a seamless experience that blends digital interactions with in-person engagement to deliver hyper-personalized service anytime, anywhere. Join this webinar to hear IDC analyst Marc DeCastro’s insights on the latest trends in financial services. Explore how banks are investing in artificial intelligence to deliver new, differentiated experiences faster, while also improving operational efficiency and security. Tune in to learn about: ● Current banking market dynamics impacting business strategy and tech investment ● Where retail banking is on its journey to AI everywhere and the AI use cases making a big impact today ● How hyper-personalization is changing the customer experience Speaker: ● Marc DeCastro, Research Director, Consumer Banking, IDC